Privacy policy

We at Yield Ltd (“Yield,” “we,” and “us”) believe you should always know what data we collect from you and how we use it. This privacy notice provides information on how we collect and process your personal data when you use our products or services (collectively the “Services”) or visit our website www.mylifesafe.com(the “Site”), contact us or have a relationship with us.

This Privacy Policy also sets out how we comply with our obligations under the Privacy Act 1993 and New Zealand Information Privacy Principles.

We are bound by the requirements of those laws, which regulate how we may collect, store, use and disclose your personal information. Those laws also specify how individuals may access and correct information held about them.  "Personal information" means information about an identifiable individual. By way of example, this type of information includes your name, contact details, health and medical information. 

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. IF YOU DO NOT AGREE TO THE PRIVACY POLICY, INCLUDING ANY CHANGES THERETO, THEN YOU MUST NOT ACCESS AND USE THE SERVICES.

By using the Site and the Services, and in particular when you fill out an account, you agree to the terms of this Privacy Policy and the collection, storage, use, processing and disclosure by Yield and its services providers of the Personal Information that you enter into the Services. If you don’t agree with this Privacy Policy or the Terms of Service, please do not use the Services.

1. INFORMATION WE COLLECT

When you use our Services, we collect the following types of information (collectively “Personal Information”). 
Account Information:
Some general and basic information is required to create an account with Yield and while signing up for our Services, such as your name, email address, phone number, password, and in some cases your date of birth and gender, language preferences, etc.

Other Information:
Your private, sensitive, personal information other than the basic information to form an account that you voluntarily submit through the Services, including your stored documents, other passwords, financial and legal information (“Secure Information”). Our systems will indicate whether you have submitted certain information if it is provided under certain functions of our Services but we do not access this information for the puspose of operating our Services other than storing the information until it is released and shared as per your instructions.

Payment and Card Information:
If you purchase a service or product from us, your credit card number, type, expiration date, name and billing address (collectively, “Payment Information”) is collected, stored, used and processed by Windcave, our third party payment processing company, and not by us. Accordingly, the collection, storage, use and processing of your Payment Information is governed by Windcave’s applicable terms of service and privacy policy. From time to time, we may request and receive some of your Payment Information from Windcave in order to complete certain transactions you initiated through the Services, to enroll you in a discount or other rebate program you elected to participate in, to protect against or identify potentially fraudulent transactions, or otherwise as necessary to manage our business.  Accordingly, sometimes we may obtain Payment Information pertaining to you as a result of your use of the Services but we will only use any such Payment Information we obtain in furtherance of the Services.

Information Collected Automatically:
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your internet protocol (“IP”) address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.

Messages:
We collect information about you when you send, receive, or engage with messages in connection with our Services. 

2. HOW WE USE YOUR PERSONAL INFORMATION 

We use the information we collect for the following purposes:
Registration:
When you register for the Service, we collect your Personal Information as part of the registration process, including but not limited to your name, address, phone number, email address.

Service Delivery:
We collect information to provide you with our Services and to manage your relationship with us, including to send you technical notices, updates, offers, promotions, rewards, events, news, security alerts, support and administrative messages.

Improve, Personalize, and Develop the Services:
We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services.

Promote Safety and Security:
We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.

Legal Obligation :
We collect information to enforce or defend any legal obligation or rights or to comply with any legal obligation.

Aggregate Insights:
We use your data to produce and share aggregated insights that do not identify you for statistical purposes and to improve the Services. For example, we may use your data to generate statistics about our users, their profession or nationality, to publish cognitive demographic insights.

3. YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL INFORMATION

We give you account settings and tools to access and control your Personal Information. If you live in certain jurisdictions, you may have legal rights with respect to your information, which your account settings and tools may allow you to exercise.
Accessing and Exporting Data:
By logging into your account, you can access much of your personal information, including your account settings. You can also download information in a commonly used file format, including data about your activities and results.

Editing and Deleting Data:
By logging into your account and using your account settings, you can change and delete your personal information.
If you choose to delete your account, please note that all data, scores, and information will be permanently deleted, except as noted below.
We retain your Personal Information even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms and Conditions, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared with others may remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other users copied out of our Services. 
Note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like data stored in our backup systems.

4. HOW LONG DO WE KEEP THE DATA?

We maintain information about you for as long as we provide services to you, and as long as it is required for us to perform any related business activities. After your information is no longer necessary for our business purposes, we will destroy the information unless we have agreed with you that we should keep the information, or a court or administrative order is made to preserve the information, or if it is otherwise stipulated by law.

5. OUR POLICIES FOR CHILDREN

The Services are not directed to children under 18 years of age. Unless otherwise disclosed during collection and with parent or guardian consent, Yield does not knowingly collect Personal Information from children under 18 years of age. Should it come to our knowledge that we have collected Personal Information of a person under 18 years of age without verified consent from a parent or guardian, we will take action to remove the information from our systems. 

6. INFORMATION SECURITY

We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.  In addition, we limit access to your Personal Information to those employees, agents, contractors and other service providers who have a business need to know and they are contractually obliged to keep this information confidential.
We also endeavor to take reasonable steps to protect Personal Information from external threats, for example hacking or malicious software. Please be aware that there are always risks in sending Personal Information over public networks and that we cannot guarantee the security of data sent to us using these networks. 
We have procedures to deal with any suspected Personal Information breach and will notify you and any applicable regulator when it is appropriate for us to do so.
If you have a security-related concern, please contact customer support at admin@mylifesafe.com.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time, without notice, by posting a new version online. You should check this page occasionally to review any changes. If we make material changes affecting you we will notify you by posting the revised Privacy Policy on our websites and, if you are a registered user of our platform, by providing notice by email. This helps you always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Modifications will be effective immediately. Your continued use of the Service and/or continued provision of Personal Information to us will be deemed as an acceptance of such modifications to this Privacy Policy.

8. HOW TO CONTACT US

If you have questions about this policy or need help exercising your privacy rights, please contact us at admin@mylifesafe.com.